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Patient Survey

PLEASE RATE THE FOLLOWING:
Excellent Good Fair Poor Very Poor
5 4 3 2 1

A. YOUR APPOINTMENT:

1. Welcomed, as I walked in, by the receptionist.
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2. The check in process was efficient.
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3. Time spent waiting in the lobby.
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4. Time spent waiting in the exam room.
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B. OUR STAFF

1. Valued me as a customer.
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2. Exceeded my expectations
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3. Knowledgeable, skilled, and confident
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4. Informed me of delays.
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5. Maintained my modesty.
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C. OUR PROVIDER:

1. Listened and answered all my questions.
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2. Involved me with decisions regarding my health.
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3. Clearly explained my diagnosis and treatment plan.
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4. Delivered excellent bedside manner.
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D. OUR FACILITY:

1. Has convenient hours of operation.
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2. Was clean and organized.
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3. Is a trusted clinic in the community.
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4. Is in a convenient location easily found.
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E. YOUR OVERALL SATISFACTION:

1. Of the practice.
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2. The quality of your medical care.
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3. Overall rating of care you received
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HOW LIKELY WILL YOU RECOMMEND FIRST CARE TO OTHERS?
DefinitelyMaybeDefinitely Not

PLEASE TELL US WHY?

IF THERE IS A WAY WE CAN IMPROVE OUR SERVICES, PLEASE TELL US ABOUT IT?

HOW DID YOU HEAR ABOUT FIRST CARE?
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About First Care Medical Centers

For the past 35 years, we’ve been honored to serve patients in Anchorage, Alaska. We provide high quality health care to local residents, employers, employees, families and out-of-town visitors.

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Location

1301 Huffman Road, Suite 100
Anchorage, Alaska 99515

© 2019 First Care Medical Centers, LLC | All Rights Reserved.
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